We monitor your security-relevant logs and events: endpoints (EDR), network traffic, identity and access, cloud workloads, email, and applications. We integrate with your existing security tools (SIEM, EDR, firewalls, etc.) or help you deploy and configure them. We tailor scope to your environment and risk profile.

Do you serve organisations across South Africa?

Yes. We work with organisations across South Africa. SOC-as-a-Service is delivered remotely; we monitor your environment from our operations center and coordinate with your team when incidents require escalation or response.

SOC-as-a-Service

Overview

ITHQ provides SOC-as-a-Service so your organisation can have enterprise-grade security operations without building and staffing an in-house SOC. We offer 24/7 monitoring and threat detection, SIEM and log analysis, threat triage and escalation, and incident response support for organisations across South Africa.

We integrate with your existing security tools or help you deploy them. We tailor scope to your environment and risk profile. See our what we offer or reach out to discuss your needs.

What is SOC-as-a-Service?

SOC-as-a-Service (Security Operations Center as a Service) is an outsourced security operations capability. We provide 24/7 monitoring, threat detection, incident triage, and response support so you get enterprise-grade security operations without the cost and complexity of building and staffing an in-house SOC.

Monitoring & detection

We monitor your security-relevant logs and events around the clock. We integrate with your SIEM, EDR, firewalls, and other security tools to detect threats and anomalies before they impact your business.

24/7 Monitoring & Detection

We provide 24/7 security monitoring so threats are detected day and night. We watch for malicious activity, anomalies, and indicators of compromise across your endpoints, network, identity, and cloud. We use rule-based detection, behavioural analysis, and threat intelligence to surface real threats and reduce noise.

SIEM & Log Analysis

We collect and analyse security-relevant logs from your environment. We can work with your existing SIEM or help you deploy and configure one. We correlate events across sources to identify attack patterns, lateral movement, and data exfiltration. We tune detection rules to your environment and reduce false positives.

Triage & response

When we detect a potential incident we triage, investigate, and escalate. We support your response efforts with analysis, containment guidance, and coordination so you can resolve incidents quickly.

Threat Triage & Escalation

We triage alerts to separate real incidents from false positives. We investigate and provide context: what happened, scope, and impact. We escalate to your team with clear summaries and recommended actions. We define escalation paths and SLAs so you know when and how we will engage.

Incident Response Support

We support your incident response with analysis, containment guidance, and coordination. We help you understand the attack chain, identify affected systems, and recommend remediation steps. We can assist with forensics, evidence preservation, and post-incident review. We work as an extension of your team during active incidents.

Frequently asked questions

Quick answers about our SOC-as-a-Service offering.

What is SOC-as-a-Service?: SOC-as-a-Service (Security Operations Center as a Service) is an outsourced security operations capability. We provide 24/7 monitoring, threat detection, incident triage, and response support so you get enterprise-grade security operations without building and staffing an in-house SOC.
What do you monitor?: We monitor your security-relevant logs and events: endpoints (EDR), network traffic, identity and access, cloud workloads, email, and applications. We integrate with your existing security tools (SIEM, EDR, firewalls, etc.) or help you deploy and configure them. We tailor scope to your environment and risk profile.
Do you serve organisations across South Africa?: Yes. We work with organisations across South Africa. SOC-as-a-Service is delivered remotely; we monitor your environment from our operations center and coordinate with your team when incidents require escalation or response.

Get 24/7 security monitoring

Tell us your environment and security goals. We'll outline how SOC-as-a-Service can support you.

Discuss your needs