Overview

ITHQ provides business continuity and disaster recovery (BC/DR) so your organisation can withstand disruption and recover quickly. We cover business continuity planning (BCP), disaster recovery strategy (DR), backup infrastructure and data protection, high availability architecture, failover systems and redundancy, data replication and recovery systems, and crisis recovery planning so you have plans, technical measures and tested recovery capability.

Whether you need to build a BC/DR programme from scratch, improve existing backup and DR, or add high availability and failover, we work to your RTO and RPO. Our services are grouped by theme below. Check our services or get in touch to discuss your needs.

What is business continuity and disaster recovery (BC/DR)?

Business continuity (BC) is how you keep critical business functions running during and after a disruption, through planning, alternate procedures and recovery. Disaster recovery (DR) is how you restore IT systems and data after an outage or disaster. BC/DR together cover planning (BCP, DR strategy, crisis recovery), technical measures (backup, replication, high availability, failover) and regular testing so you can recover within your target time and limit impact on the business.

Planning & strategy

Effective BC/DR starts with clear plans and strategy. We help you develop business continuity planning (BCP), disaster recovery strategy and crisis recovery planning so you know what to protect, how to recover and how to respond when disruption occurs.

Business Continuity Planning (BCP)

We help you develop business continuity plans (BCP) so your organisation can maintain or quickly resume critical functions during and after a disruption. We support business impact analysis (BIA), identification of critical processes and dependencies, recovery objectives (RTO, RPO), and documented response and recovery procedures so you have a clear playbook. We work with your business and IT teams to align BCP with your risk appetite and can support plan testing and maintenance so your BCP stays current.

Disaster Recovery Strategy (DR)

We help you define and document disaster recovery (DR) strategy so your IT systems can be restored within acceptable time and data loss limits. We support DR strategy development, RTO and RPO definition, recovery tiering (which systems recover first), and design of DR solutions (backup, replication, failover) so your strategy is implementable. We can produce DR plans and runbooks and support regular testing so you are prepared for a real incident.

Crisis Recovery Planning

We help you establish crisis recovery planning so you can coordinate response and recovery when a major incident occurs. We support crisis management structure (roles, escalation, communication), incident response and recovery procedures, and integration with BCP and DR so technical and business recovery are aligned. We can facilitate tabletop or simulation exercises so your team is ready to execute when needed.

Backup & replication

Backup and replication protect your data and support recovery. We help you design and implement backup infrastructure and data protection and data replication and recovery systems so your data is protected and recoverable within your RTO and RPO.

Backup Infrastructure & Data Protection

We help you design and implement backup infrastructure and data protection so your data is backed up reliably and can be restored when needed. We support backup strategy (scope, frequency, retention, off-site and immutable copies), platform selection and deployment (on-premises, cloud or hybrid), and backup monitoring and testing so you have confidence in restores. We align with compliance and security requirements (e.g. encryption, access control) and can support recovery testing and runbook development so your team can restore quickly in an incident.

Data Replication & Recovery Systems

We help you implement data replication and recovery systems so you can recover data and systems within tight RPO and RTO. We support replication design (synchronous, asynchronous, application- or storage-level), replication topology (e.g. to a DR site or cloud), and recovery procedures and automation so failover or restore is repeatable and tested. We work with your databases, storage and applications to implement replication that fits your recovery objectives and can support regular DR tests so you validate recovery capability.

Availability & failover

High availability and failover keep critical systems up or bring them back quickly. We help you design and implement high availability architecture and failover systems and redundancy so you meet availability targets and reduce single points of failure.

High Availability Architecture

We help you design and implement high availability (HA) architecture so critical systems remain available during component or site failures. We support HA design (redundant components, clustering, load balancing, no single points of failure), technology selection and implementation, and monitoring and failover procedures so your systems meet availability targets (e.g. 99.9% or higher). We work with applications, databases and infrastructure (including cloud) and can align HA with your DR strategy so primary and recovery environments are consistent.

Failover Systems & Redundancy

We help you implement failover systems and redundancy so that when a component or site fails, traffic or workload fails over to a standby with minimal disruption. We support active-passive and active-active designs, failover automation and testing, and network and DNS failover so users and systems reconnect to the available environment. We work with your RTO and RPO to choose the right level of redundancy and failover (e.g. hot standby, warm standby, backup restore) and can support regular failover tests so you know it works when you need it.

Frequently asked questions

Quick answers about our business continuity and disaster recovery services.

What is business continuity and disaster recovery (BC/DR)?
Business continuity (BC) is how you keep critical business functions running during and after a disruption. Disaster recovery (DR) is how you restore IT systems and data after an outage or disaster. Together they cover planning (BCP, DR strategy, crisis recovery), technical measures (backup, replication, high availability, failover) and testing so you can recover within your target time and limit impact on the business.
Do you help with backup and data protection?
Yes. We help you design and implement backup infrastructure and data protection so your data is protected and recoverable. We support backup strategy (what to back up, how often, retention), backup platform selection and implementation, and testing of restore procedures so you can recover from data loss or corruption. We can work with on-premises, cloud and hybrid backup and align with your RTO and RPO requirements.
How do you approach high availability and failover?
We help you design and implement high availability (HA) and failover so critical systems stay available or recover quickly. We support HA architecture (clustering, load balancing, redundant components), failover design and testing, and data replication where needed so you meet availability targets. We work with your applications and infrastructure (including cloud) to implement redundancy and automated or manual failover that fits your risk and budget.

Get BC/DR that matches your risk and recovery targets

Tell us your recovery objectives and current state. We'll outline how we can support your business continuity and disaster recovery.

Discuss your needs